Sugimat guarantee

Our guarantee

Sugimat offers 10 years full guarantee on the pressure bodies in thermal oil and hot water heaters and economizers.

We think that two years of guarantee, as it is established by the law, is an insufficient time to protect an investment of the importance of a boiler, whose durability is calculated over 25 years.

10 years mean great peace of mind for the user and cover the most sensitive part of an installation involving a significant outlay.

Why for the pressure body?

The pressure body in boilers and economizers is the area where the heat exchange between the gases and the heat transfer fluid..

This area is subject to significant thermal and mechanical stress, so it is more likely to fail over time due to leakage and breakage through welds and tubes.

Many manufacturers compete with low prices on their equipment by reducing thickness or working with unskilled welders. This equipment usually leaks after the third or fourth year of operation.

Why for the pressure body?

The pressure body in boilers and economizers is the area where the heat exchange between the gases and the heat transfer fluid..

This area is subject to significant thermal and mechanical stress, so it is more likely to fail over time due to leakage and breakage through welds and tubes.

Many manufacturers compete with low prices on their equipment by reducing thickness or working with unskilled welders. This equipment usually leaks after the third or fourth year of operation.

But what does a full pressure body guarantee mean?

It means that, if the equipment suffers any problem related to leakage or breaks on the body under pressure, Sugimat is committed to your plant assistance in less than 48 hours and subsequent repair at no cost.

If the leak cannot be repaired, Sugimat undertakes to replace the pressure body free of charge.

What does a heater leak involve?

Depending on the area where it is located and how the boiler is designed, a leak in a body pressure may involve:

Unscheduled stops and therefore production for several days or weeks.

An expensive intervention with a team of, at least, two people.

In the event of serious damage, a change of the body under pressure with its consequent cost.

Conditions

The user commits to a responsible use of the installation.
The user undertakes not to change the characteristics of the fuel during the time of application of the guarantee.
The installation shall be subject to the annual checks prescribed by the manufacturer.
The prescribed inspections of the equipment must be carried out by a company authorised by the manufacturer of the equipment.
The sand and abrasive agent content of the fuel must be below 3% by mass.